Wireless Retail Store Manager
Summary
Title:Wireless Retail Store Manager
ID:242SM201912
Location:Lancaster, PA 17601
Status:Full-Time
Shifts:Weekdays, Nights, Weekends
Description
Who We Are
The Nu-Wave Wireless team is made up of a diverse group of friendly and passionate people who love helping customers get the wireless solutions they need. Working with us, you'll stay up to date on the latest smartphone trends so you can share your technology knowledge with our customers while conveying all the in-store deals we offer. We're proud to work alongside some of the best and brightest talent in the wireless industry. We're looking for tech-savvy, personable individuals who have the drive to succeed in sales and a positive attitude when working with customers. Nu-Wave Wireless has excellent employee benefits including opportunities for growth and advancement within our company.

Benefits
We have a creative and dynamic team environment filled with self-motivated, driven people. Considering a career in the wireless industry? When you work with our team, you'll receive many great benefits, including:
  • Competitive hourly rate + uncapped commission
  • Career advancement opportunities (we often promote managers from within)
  • Medical, Dental, Vision
  • Life & Disability 
  • 401K Retirement Plan
  • Paid Time Off
  • Employee Assistance Program
  • Discount program
Summary
The Wireless Retail Store Manager ("Store Manager") is responsible for the effective coordination of store activities in a manner which maximizes sales, earnings, customer satisfaction, and the development of personnel. In addition to providing superior customer service, a Store Manager must actively develop and maintain a team approach in the day-to-day, month-to-month, and year over year management of the store. They must demonstrate an ability to achieve their own customer sales and operational goals while also directing their customer service associates. There is a strong emphasis on leadership by example and firm management skills in the areas of inventory control, sales, delegation, conflict resolution, and cash control. It is also paramount for a Store Manager to have an eye for detail and be able to keep a finger on the pulse of the store and staff at all times.
 
Candidate Requirements
  • 18 years or older
  • High school diploma or equivalent (college degree preferred)
  • Outstanding people skills
  • Ability to effectively multi-task in a fast-paced environment
  • Flexible availability (mix of day, night, and weekend hours required)
  • Successful completion of a criminal background check
  • Proven experience in a leadership position or minimum of one year wireless retail sales and/or customer service experience

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